Shipping & Delivery Policy
Effective Date: 8/28/2026 Last Updated: 8/28/2026
This Shipping & Delivery Policy explains how FormFit Packaging (“FormFit Packaging,” “we,” “us,” or “our”) handles the shipment and delivery of orders. By placing an order with us, you agree to the terms outlined below.
1. Shipping Areas
FormFit Packaging currently ships to customers within the United States. If you require shipping outside the United States, please contact our team to discuss availability.
2. Production Before Shipping
Most FormFit Packaging products are custom-manufactured to order. Before an order ships, it goes through a production process that may include design proofing, material sourcing, printing, and manufacturing. Estimated production timelines will be communicated during the quoting and order confirmation process and may vary based on:
- Product type and complexity
- Order quantity
- Customization, printing, and finishing requirements
- Current production schedule
Production time is separate from shipping/transit time.
3. Shipping Methods and Carriers
We work with third-party shipping carriers to deliver orders. The available shipping methods, carriers, and estimated transit times will be provided to you during the ordering process based on your location and order details.
4. Shipping Costs
Shipping costs are calculated based on factors such as order size, weight, destination, and selected shipping method. Shipping costs will be included in your quote or communicated before your order is confirmed.
5. Estimated Delivery Timeframes
Estimated delivery timeframes provided during the ordering process are approximate and are not guaranteed. Actual delivery times may be affected by factors outside our control, including but not limited to:
- Carrier delays
- Weather conditions
- Customs processing (if applicable)
- High-volume or peak seasons
- Incorrect or incomplete shipping information provided by the customer
FormFit Packaging is not responsible for delays caused by shipping carriers or other circumstances beyond our reasonable control.
6. Order Tracking
Once your order ships, we will provide tracking information (where available) so you can monitor the status of your delivery.
7. Shipping Address Accuracy
You are responsible for providing an accurate and complete shipping address at the time of order. FormFit Packaging is not responsible for delays, additional costs, or failed deliveries resulting from incorrect or incomplete address information provided by the customer. Additional charges may apply for reshipment due to an incorrect address.
8. Multiple Shipments and Partial Orders
For large orders, orders with multiple product types, or orders in high demand, FormFit Packaging may ship items separately or in multiple shipments. You will be notified if your order is split into multiple shipments.
9. Damaged or Lost Shipments
- If your order arrives damaged, please note the damage with the carrier if possible, take photos of the packaging and items, and contact us within [Insert Number] days of delivery.
- If your order appears lost in transit, please contact us so we can assist in coordinating with the shipping carrier.
- Please refer to our Refund & Return Policy for information on how damaged or lost shipment claims are handled.
10. Risk of Loss
Risk of loss or damage to products passes to the customer upon delivery to the shipping carrier, unless otherwise agreed in writing or required by applicable law.
11. Urgent or Rush Orders
If you require expedited production or shipping, please contact our team to discuss availability, feasibility, and any associated costs. Rush order options, timelines, and fees will be confirmed on a per-order basis and are not guaranteed for all products.
12. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, refused delivery, or failure to claim the shipment, additional shipping charges may apply to reship the order. We will contact you to resolve the issue before taking further action.
13. Changes to This Policy
FormFit Packaging reserves the right to update or modify this Shipping & Delivery Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about shipping, delivery, or the status of your order, please contact us:
FormFit Packaging:
Email:Â Sales@formfitpackaging.com
Phone:Â +1-757-936-8141
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA